Public Reporting

Hospital Outpatient Quality Reporting Program

The Centers for Medicare & Medicaid Services’ (CMS’) Hospital Compare website publishes information on the quality of care provided to patients; this information is made available to inform consumers and to encourage healthcare facilities to make continued improvements in care quality. Hospital Compare is generally refreshed four times a year in April, July, October, and January.

Hospital Compare Preview Period

Prior to each release, data due to be displayed are made available to providers for a 30-day preview period approximately two months in advance of being made available to the public on Hospital Compare. This preview period does not serve as a review and correction period for the Hospital Outpatient Quality Reporting (Hospital OQR) Program.

Hospital Compare Preview Report Reference Documents

The following documents, updated quarterly, are made available to assist facilities in accessing and interpreting their Hospital OQR Hospital Compare preview reports:

CMS posted a public reporting training video in September of 2017. This video includes information on understanding data refresh timeframes, headers, footnotes, the Notice of Participation, and much more.

Notice of Participation (NOP)

In order to receive a preview report and have data display on Hospital Compare, a facility must have signed an NOP. For OQR eligible providers, the NOP is designated as Participating. For non-OPPS eligible providers, the NOP is designated as Public Reporting. Any non-OPPS hospital that signs a Quality Improvement NOP will not have data displayed on Hospital Compare. For more information on the NOP, visit the How to Participate page.

To Submit Questions

General questions regarding the preview report or the Hospital OQR Program may be submitted to the Hospital OQR Outreach and Education Support Contractor via the Hospital OQR Questions and Answers tool. Hospitals may email questions and comments regarding the Overall Hospital Star Ratings to cmsstarratings@lantanagroup.com.

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